Coffee Pause Company

Audix Voice Mail System

 

 

Logging into system

 

To call Audix from the road dial 800-424-9717- if calling from your office dial 413-786-8600 – once the recording starts Hit the number 4 and you will be transferred to Audix

 

Enter you Extension number followed by the pound sign (#) then your password followed by the pound sign (#)

 

Activity Menu

  1. Record and Send Messages
  2. Get and Respond to Messages
  3. Create Personal Greeting
  4. Check outgoing Messages
  5. Change Password/Create lists/Personal Directories
  6. #
  7. Scan Messages Quickly

 

 

Basic Commands

 

Help                                                     *H or *4

Return to Activity Menu                        *R or *7

Delete                                                  *D or *3

Wait                                                     *W or *9

Transfer to Extension                            *T or *8

Look up Name in Directory                  **N or **6

Exit System                                          **X or **9

 

Use while Addressing Messages

Switch between Name or Ext #             *A or *2

Use Mailing List                                    * L or * 5

 

Play-Back Message Controls

Rewind message to beginning                2

Pause or Play message                          3

Play message Louder                            4

Back up message 5 seconds                 5

Advance message 5 seconds                 6

Play message Softer                              7

Play message Slower                            8

Play message Faster                             9

Listen or Replay message                      0

Skip this message                                 #                                             

 

 

Send messages from your mailbox

From activity menu enter 1

Record message

Hit # to approve

Enter extension to send to followed by the #  ( you may send to many people)

Hit # to finish addressing

Hit # again to send message